How to Migrate Email From Intermedia to Office 365?

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Written By Anuraag Singh  
Anuraag Singh
Approved By Anuraag Singh 
Published On September 23rd, 2024
Reading Time 6 Minutes Reading

Are you also searching for results on how to migrate from Intermedia to Office 365? So here your search ends. Here we are back with another technical guide. This write-up simply provides you with the key steps, considerations, and best practices involved in migrating your business from Intermedia to Microsoft’s powerful Office 365 platform.

Intermedia is a well-known provider of cloud-based communication and collaboration solutions that satisfy businesses of all sizes.

Their offerings include email hosting, unified communications, and other cloud-based services to enhance productivity and modernize organizational communication. However, as technology evolves, many businesses are increasingly considering the benefits of migrating from Intermedia to Office 365.

Microsoft 365 (formerly known as Office 365) is a comprehensive suite of cloud-based productivity tools and services, including widely used applications like Outlook, Word, Excel, PowerPoint, and more. It offers several advantages over legacy systems, including access to a broader suite of productivity tools, enhanced security features, advanced integration with Microsoft’s ecosystem, and a familiar user interface. Multiple Office 365 users prefer to migrate Groups to Office 365.

In this guide, we will walk you through the steps, considerations, and best practices for easy intermedia migration to Office 365.

Why Migrate from Intermedia to Office 365?

Migrating from Intermedia to Microsoft 365 provides businesses with multiple advantages.

  • Enhanced Productivity Suite- Office 365 offers a complete Suite of productivity tools. These consist of Microsoft Excel, Word, PowerPoint, and more. These multiple application options make this highly compatible with various business needs.
  • Costs Effective- As your organization grows, Office 365 allows you to scale effortlessly. By adding new licenses and services without having to invest in additional on-premise infrastructure.
  • New Advancements- Artificial Intelligence is growing rapidly in the cloud industry too. Consequently, Microsoft is also adopting AI methods to enhance the experience for users.
  • Regular Updates- Microsoft Office 365 is regularly updated and improvements. This ensures that users have continuous access to the newest functionalities and security upgrades.
  • Excellence Support- Microsoft offers a wide range of support and resources for Office 365. This includes documentation, training, and support for customers. This ensures that users can quickly resolve any problems.
  • Expanded Application Ecosystem- Users have the opportunity to experience a broad range of Microsoft tools, including OneDrive, SharePoint, MS Teams, and numerous others. These promote teamwork and improve productivity.

How to Migrate Email from Intermedia to Office 365?

Migrating email data from Intermedia to Office 365 is sound little difficult.

Before you set the migration there are some major pre-requisites that you should follow. Here are some quick checks that you should follow to reduce Intermedia to Office 365 migration challenges.

  • Create a User Account: Set up a new account in your Intermedia Admin Control Panel. This account is essential for the migration process, so make sure it has full access to everything, including important public folders.
  • Enable Exchange and ActiveSync: In your new user account, activate both Exchange and ActiveSync to ensure your data transfers efficiently and without interruption to Office 365.

Once you’re settings are configured, you’re all set to proceed to the next stage of your migration process.

Now Set Up an Office 365 Account for Intermedia to Office 365 Migration

1. log in to Office 365 Exchange Admin Center: Log into Office 365 Exchange Admin Center and log in using your admin account.

2. Configure a Migration Endpoint: To link between your Intermedia server and Office 365, you should set up a migration endpoint. If it is a Staged or Cutover Migration you should select the option “Outlook Anywhere”. If you would like to migrate IMAP, then choose a suitable method.

3. Check the Connection: It is important to suspend and confirm the connections between Office 365 and all your Intermedia servers. To test whether the connection is working, use a different email address from the one you are migrating (set up with full Office 365 permissions.)

4. Provide the full-privilege account credential: When setting up the migration endpoint, type your full-privilege account username and password to import mailboxes. This provides a method for Office 365 and the Intermedia server to communicate with each other while moving the data.

5. Assign a Name to the Migration Endpoint: After the server addresses are auto-populated, assign a name to your migration endpoint, which will serve as the connection point between Intermedia and Office 365.

6. Initiate the Migration Batch: Once everything is set up and your Exchange mailboxes are ready, start the migration batch. This will initiate the transfer of email data from Intermedia to Office 365. Ensure everything is in place before beginning the process to avoid any interruptions during migration.

What are the Limitations of Using the Manual Way?

Let’s also discuss some of the limitations that you might face in intermedia migration to Office 365:

  • Limited Functionality: Although the Exchange Admin Center allows for reliable email migration from Intermedia to Office 365, it falls short when transferring other essential data like contacts, calendars, and tasks. Users may also face issues migrating distribution lists, shared mailboxes, and permissions.
  • Complicated Process: Users often face challenges when trying to migrate more than just emails. It makes the overall process harder and more complicated.
  • Data Loss Risk: There is always a risk of data loss or incomplete migration when dealing with large amounts of data or complex mailbox structures. This may cause disruptions in business operations.
  • Manual Effort: The migration process often requires significant manual effort, especially when verifying that all items have been successfully transferred. This adds time and increases the chances of human error in the migration process.
  • Inconsistent Data Sync: Users may experience problems with syncing data properly between platforms. This will lead the issues like missing attachments, broken links, or incomplete email threads.
  • Downtime: During the migration, you can also face a period of downtime. Through this users cannot access their email or other essential data, which can negatively impact productivity.
  • Migration Tools Dependency: Overcoming these challenges often requires third-party migration tools. This will come with additional costs and add complexity to an already difficult process.
  • Technical Expertise Required: Successfully migrating data beyond just email often requires technical know-how and experience in handling migration tools and potential issues, which many users may not possess.
  • Outsourcing Necessity: To avoid these challenges and ensure a smooth migration, organizations may need to hire external migration specialists. This will add to the overall cost and complexity of the project.

Does SysTools Help to migrate email from Intermedia to Office 365

Migrating from Intermedia to Office 365 can be a strategic decision that brings significant benefits to your organization. The Intermedia to Office 365 migration is a bit difficult task for native users.

To ensure a smooth and successful migration, consider partnering with SysTools Cloud Migration Services. Our expert team can provide comprehensive guidance, support, and migration solutions tailored to your specific needs. With our expertise in Office 365 migration, we can help you navigate the entire process, from planning and assessment to data migration and post-migration support.

Don’t let the complexity of migration hamper you. Contact us today to learn more about how we can assist you in realizing the full potential of Office 365 for your business.

Also Read How to migrate from Google Workspace to Office 365