1. Information We Collect:
- Contact Information: We may collect your name, email address, phone number, and other contact details necessary for providing our managed cybersecurity services.
- Account Information: If you create an account with us, we may collect your username, password, and other relevant account details.
- Technical Information: We may collect information about your devices, IP address, browser type, operating system, and other technical data to enhance the security of our services.
We use this information to:
- Analyze your company's needs to find the right services.
- Respond to customer service queries and send you requested product or service information.
- Administer your account and send you marketing mailings and newsletters.
- Answer your queries and address your worries.
- Boost our website and marketing initiatives.
- Conduct analysis and research.
2. Information Sharing and Disclosure:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our managed cybersecurity services. These providers are bound by confidentiality obligations and are only authorized to use the information for the purposes specified by us.
- Legal Compliance: We may disclose your personal information if required by law, legal proceedings, or governmental requests, or to protect our rights, privacy, safety, or property, or that of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
3. Use of Personal Information:
- Providing Services: We use your personal information to deliver and improve our managed cybersecurity services, respond to your inquiries, and fulfill your requests.
- Security Monitoring: We may monitor your network and systems to detect and prevent security incidents, identify vulnerabilities, and ensure the overall security of your infrastructure.
- Communication: We may use your contact information to communicate with you about our services, updates, security alerts, and other relevant information.
- Statistical Analysis: We may analyze aggregated data to understand trends, improve our services, and develop new security measures.
4. Data Security:
- We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- We restrict access to your personal information to authorized personnel who require it to perform their duties.
- While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Data Retention:
6. Your Rights:
- You have the right to access, correct, update, or request the deletion of your personal information. You may also have the right to restrict or object to certain processing activities.
8. Legal Disclaimer:
- In some circumstances, SysTools may be forced to provide personal information in response to authorized requests by governmental authorities, particularly where doing so may help with maintaining or restoring public safety.
- Any changes to how SysTools uses your personal information, as well as any choices you may have regarding your personal information, will be communicated to you via email and/or a prominent notice on our website if SysTools is involved in a merger, acquisition, or sale of all of its assets.
9. Contact Us: