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News   SysTools Introduces Phishing Simulation Software to Combat Phishing Attacks. 

Privacy Policy

At SysTools, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when providing managed cybersecurity services to you. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect:

  • Contact Information: We may collect your name, email address, phone number, and other contact details necessary for providing our managed cybersecurity services.
  • Account Information: If you create an account with us, we may collect your username, password, and other relevant account details.
  • Technical Information: We may collect information about your devices, IP address, browser type, operating system, and other technical data to enhance the security of our services.

We use this information to:

  • Analyze your company's needs to find the right services.
  • Respond to customer service queries and send you requested product or service information.
  • Administer your account and send you marketing mailings and newsletters.
  • Answer your queries and address your worries.
  • Boost our website and marketing initiatives.
  • Conduct analysis and research.

2. Information Sharing and Disclosure:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our managed cybersecurity services. These providers are bound by confidentiality obligations and are only authorized to use the information for the purposes specified by us.
  • Legal Compliance: We may disclose your personal information if required by law, legal proceedings, or governmental requests, or to protect our rights, privacy, safety, or property, or that of our users or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

3. Use of Personal Information:

  • Providing Services: We use your personal information to deliver and improve our managed cybersecurity services, respond to your inquiries, and fulfill your requests.
  • Security Monitoring: We may monitor your network and systems to detect and prevent security incidents, identify vulnerabilities, and ensure the overall security of your infrastructure.
  • Communication: We may use your contact information to communicate with you about our services, updates, security alerts, and other relevant information.
  • Statistical Analysis: We may analyze aggregated data to understand trends, improve our services, and develop new security measures.

4. Data Security:

  • We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
  • We restrict access to your personal information to authorized personnel who require it to perform their duties.
  • While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Data Retention:

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights:

  • You have the right to access, correct, update, or request the deletion of your personal information. You may also have the right to restrict or object to certain processing activities.
  • You can exercise your rights or make inquiries about your personal information by contacting us using the information provided at the end of this Privacy Policy.

7. Changes to this Privacy Policy:

  • We may update this Privacy Policy from time to time. The updated version will be effective as of the date stated at the beginning of the policy.
  • We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

8. Legal Disclaimer:

  • In some circumstances, SysTools may be forced to provide personal information in response to authorized requests by governmental authorities, particularly where doing so may help with maintaining or restoring public safety.
  • Any changes to how SysTools uses your personal information, as well as any choices you may have regarding your personal information, will be communicated to you via email and/or a prominent notice on our website if SysTools is involved in a merger, acquisition, or sale of all of its assets.

9. Contact Us:

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.